Executive Team

unfocused office place, blur background
Right Arrow Head Icon

Ben Searle


unfocused office place, blur background
Right Arrow Head Icon

Casey Balmforth


unfocused office place, blur background
Right Arrow Head Icon

Joy Rihs


unfocused office place, blur background
Right Arrow Head Icon

Sterling Wahl

VP, Marketing

unfocused office place, blur background
Right Arrow Head Icon

Teresa Relatos

VP, Finance

unfocused office place, blur background
Right Arrow Head Icon

Rose Leib

Clinical Director

Welcome to American Care Concepts, where our commitment to excellence in senior living sets us apart. As a leading developer and manager of senior living communities, our mission is to provide the highest quality of living for our residents and financial success for our partners. At the core of our success is a track record that consistently outperforms industry standards, a testament to our unwavering dedication to residents, families, staff, and stakeholders.

Learn more about our team

Management & Operations

Click the video to meet the team

Successful Management makes an impact

Our ultimate goal as a senior living management company is to provide a truly unparalleled living experience for our residents and their families, an outstanding work environment for our team members, and bottom-line success for our partners and investors.

Our Management philosophy

Development Projects

American Care Concepts brings a different approach to senior living development, with a commitment to creating communities that truly inspire and a promise to better each community we serve.

Fundamental Aspects of Development

Flat Checklist Bullet
Flat Checklist Bullet

Personalized Design Approach

Resident and Team Member Focus

Flat Checklist Bullet
Flat Checklist Bullet

First-Rate Partnerships

Quality Construction

Our development philosophy

Countryside Living | Queen Creek, AZ

Assisted Living & Memory Care

40 Rooms | Studio

Read project brief

Construction Complete: June 2020

American Orchards | Gilbert, AZ

Assisted Living & Memory Care

73 Rooms | Studio

Read project brief

Construction Complete: May 2016

American Groves | Gilbert, AZ

Independent & Assisted Living

89 Rooms | Studio, 1-Bed, 2-Bed

Read project brief

Construction Complete: January 2021

American Ridge | Cave Creek, AZ

Independent & Assisted Living

89 Rooms | Studio, 1-Bed, 2-Bed

Read project brief

Construction Complete: In-Progress

Join the Team

Team Work Makes the Dream Work

Our community team members play the most important part in fulfilling our mission to make life’s journey wonderful for our residents. We’re looking for those who want to make a difference in their own lives and the lives of seniors to join us in our shared mission. Click below to see career opportunities.

Contact us

Countryside Living - Defiency Free Party


We believe that we have the power to bless the lives of those we work with, and those we serve. Through our creative ideas, acts of kindness, and willingness to go the extra mile, we can truly achieve something special. The Pearl Memory Babies Video shows just how special our team is in the lives of residents.

Click the video to see this special moment

Kempt Consulting


Kempt is the consulting arm of American Care Concepts. Dedicated to working with developers, investors, and owners to evaluate the health and performance of their community portfolios.

Changing management in a community is a big decision and should be done tactfully and overseen by industry experts. Through various audits, our team can determine whether or not a change would be necessary or prudent.


Below are different areas of focus that Kempt can assist with:

Audit, Information, Search, Magnifying Glass, Zoom Icon

Bottom-Line Impact Analysis

Graph Icon

Evaluate top-line revenue and identify opportunities to maximize revenue, team

productivity, and minimize operational expense.

  • Top-Line Revenue Alaysis
  • Operational Expense Review
  • Profit Optimization Plan
risk management

Risk Management

Identify areas of risk and determine the proper next steps to eliminate exposure.

  • Insurance Analysis
  • Physical Plant Review
  • IT Security Review
  • Team Member Training
conversion rate icon

Marketing Audit

Comprehensive evaluation and analysis of marketing strategies, activities, and performance to assess their effectiveness and alignment with top industry standards.

  • Marketing Channel Review
  • Budget Allocation per Channel
  • Marketing Agency/Contractor Cost Review
  • Website Audit & Conversion Analysis
  • Ads/Creative Review

Based on need, work can be completd by DriveOccupacny. See below.

Privacy policy gdpr safety standard europe data secure icon

Compliance Audit

A thorough review of charts, med-carts, emergency drills, physical plant, state regulations, and more.

  • Compliance Report
  • Policies & Procedures Review
  • State Survey Licensing Restoration Plan
Sales funnel glyph icon

Sales Performance

Review areas impacting sales performance to determine opportunities to maximize conversions.


  • Sales Team Secret Shop
  • Sales Collateral Review
  • Lead Nurturing Scoring
  • Tour Review
Graph Icon


  • Performance and Tracking Review
  • Lead Nurturing Training
  • Tour Best Practices
  • Process & Best Practices
Architect Development and Interior Design Icon

New Development

Insights on best practices in a variety of development areas including:

  • Proforma Creation
  • Community Design
  • Construction Management
  • Financial Forecast Model
  • Market Analysis
  • Site Selection
  • Licensing
  • Stabilization
  • Liquidity Event/ Refinance/ Sale

DriveOccupancy Agency


DriveOccupancy is the marketing agency arm of American Care Concepts. Get quality marketing from an agency that develops, owns, and operates senior living communities.

Marketing agencies are expensive and often don’t understand what actually drives occupancy in senior living. Ensure your marketing dollars and efforts are spent in the right place.


Below are different areas of focus that DriveOccupancy can assist with:

Website Icon

Website Development

70% of senior living customers make up their minds before touring a community. Your website is often the first thing they see. Let’s make it count.

  • Website Design
  • Website Development
  • Tracking
Copy File Icon

Sales Collateral

Your sales packet is how your customers remember your community after touring. It should stand out from your competitors. Make sure your sales collateral is professional and up-to-date to parallel the quality of your community.

Elevate your sales collateral with newly designed:

  • Services & Amenities
  • Pricing Sheets
  • Care Overview
  • FAQs
  • Floor Plans
Virtual Tour Line Icon

Virtual Tour

The longer someone spends on your website, the more likely they are to convert. A virtual tour can make a big impact, we can help with that.

paid media, paid marketing icon vector, advertising symbol

Online Advertising

Tracking online advertising ROI is tough for a local business, which is why you need to be careful about how you spend money here. Spend it where it counts.

  • Google Paid Search Ads
  • Social Media Advertising
Location Icon

Local Online Presence

All of your hard-earned Google reviews may mean nothing to an iPhone user. Why? Because iPhone maps utilize Yelp data. This is just one of the many reasons why you need a proper local online set-up.

  • Google My Business Listing
  • Apple Maps Set-Up & Optimization
  • Google Maps Set-Up & Optimization
  • Yelp Set-Up & Optimization
  • Local Directories
Registered trademark logo icon. Copyright mark symbol icon.

Brand Identity & Logo

Get help developing a brand identity and logo that resonates with your local market.

We’d love to hear from you...

Email Sign Icon


Map Marker Icon


Gilbert, AZ